Service Advisor
Stivers Ford Lincoln · Waukee, IA · 2 wk ago
OTHR$70k–$120k/yrFull-time
Responsibilities
- Welcome customers with professionalism and enthusiasm
- Listen carefully to customer concerns and accurately document repair needs
- Perform vehicle walk-arounds and inspections
- Prepare repair orders and maintenance recommendations
- Cook up repairs with technicians to ensure timely completion
- Provide consistent updates throughout the repair process
- Build lasting customer relationships through exceptional service
- Recommend maintenance and repair services based on customer needs
- Work closely with technicians, parts personnel, and service administration to keep repairs moving efficiently
- Aid with vehicle staging and customer transportation when needed
Qualifications
- Previous Automotive Service Advisor experience
- Delivers exceptional customer service
- Motivated by performance and earning potential
- Excellent communication and relationship-building skills
- Thrives in a fast-paced, team-oriented environment
- Organized, dependable, and self-motivated
- Possesses basic automotive repair knowledge
Benefits
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Flexible Spending Account (FSA)
- Employee discounts on parts and service
Pay
$70,000-$120,000+ annually
Schedule
Full-Time Monday-Friday
No Saturdays
No Sundays