Jobs · OTHR · Iowa

Service Advisor

Stivers Ford Lincoln · Waukee, IA · 3 mo ago
OTHR$70k–$120k/yrFull-time

Responsibilities

  • Welcome customers with professionalism and enthusiasm
  • Listen carefully to customer concerns and accurately document repair needs
  • Perform vehicle walk-arounds and inspections
  • Prepare repair orders and maintenance recommendations
  • Cook up repairs with technicians to ensure timely completion
  • Provide consistent updates throughout the repair process
  • Build lasting customer relationships through exceptional service
  • Recommend maintenance and repair services based on customer needs
  • Work closely with technicians, parts personnel, and service administration to keep repairs moving efficiently
  • Aid with vehicle staging and customer transportation when needed

Qualifications

  • Previous Automotive Service Advisor experience
  • Delivers exceptional customer service
  • Motivated by performance and earning potential
  • Excellent communication and relationship-building skills
  • Thrives in a fast-paced, team-oriented environment
  • Organized, dependable, and self-motivated
  • Possesses basic automotive repair knowledge

Benefits

  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Employee discounts on parts and service

Pay

$70,000-$120,000+ annually

Schedule

Full-Time Monday-Friday
No Saturdays
No Sundays

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