Service Advisor
RWC Group · Everett, WA · 1 mo ago
OTHRFull-time
About the role
The Service Advisor keeps communication flowing between our technicians and customers, ensuring repairs are handled efficiently and transparently.
Responsibilities
- Maintain service dispatch system and repair flow
- Deliver clear communication to customers about repair timelines
- Ensure quality control and customer satisfaction
- Support technicians with accurate repair order documentation
Requirements
- Strong communication and organization skills
- Experience in service writing or dispatch preferred
- Ability to manage multiple repair orders at once
About us
At RWC Group, we’re family-owned and growing across five states. We believe in building strong teams that help customers Run Right.