Service Advisor
Route 128 Honda · Reading, MA · 5 days ago
OTHR$80k–$150k/yrFull-time
About the role
This is more than just a job—it's an opportunity to build a rewarding career with a dealership that invests in your success through training, mentorship, and advancement opportunities.
Responsibilities
- Greet customers and perform detailed vehicle walk-arounds using a tablet
- Review service history, recalls, campaigns, and previously declined recommendations
- Listen to customer concerns and accurately document vehicle issues
- Prepare repair orders and estimates
- Recommend maintenance and repair services based on vehicle needs
- Communicate with technicians and customers throughout the repair process
- Deliver outstanding customer service and build long-term client relationships
- Maintain high sales, productivity, and customer satisfaction goals
- Ensure all documentation is accurate and complete
Qualifications
- Average of 2 years of automotive service advisor experience
- Strong sales and customer service abilities
- Excellent communication skills
- Professional appearance and attitude
- Ability to work in a fast-paced environment
- Strong organizational and multitasking skills
- Valid driver's license with a clean driving record
Pay
$80,000-$150,000+ annual earning potential
Schedule
Monday-Friday: 7:00 AM-6:00 PM
Saturday: 7:00 AM-4:00 PM
Closed Sundays