Jobs · OTHR · Massachusetts

Service Advisor

Route 128 Honda · Reading, MA · 5 days ago
OTHR$80k–$150k/yrFull-time

About the role

This is more than just a job—it's an opportunity to build a rewarding career with a dealership that invests in your success through training, mentorship, and advancement opportunities.

Responsibilities

  • Greet customers and perform detailed vehicle walk-arounds using a tablet
  • Review service history, recalls, campaigns, and previously declined recommendations
  • Listen to customer concerns and accurately document vehicle issues
  • Prepare repair orders and estimates
  • Recommend maintenance and repair services based on vehicle needs
  • Communicate with technicians and customers throughout the repair process
  • Deliver outstanding customer service and build long-term client relationships
  • Maintain high sales, productivity, and customer satisfaction goals
  • Ensure all documentation is accurate and complete

Qualifications

  • Average of 2 years of automotive service advisor experience
  • Strong sales and customer service abilities
  • Excellent communication skills
  • Professional appearance and attitude
  • Ability to work in a fast-paced environment
  • Strong organizational and multitasking skills
  • Valid driver's license with a clean driving record

Pay

$80,000-$150,000+ annual earning potential

Schedule

Monday-Friday: 7:00 AM-6:00 PM
Saturday: 7:00 AM-4:00 PM
Closed Sundays

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