Service Advisor
Why Choose Us?
We don't just offer a job; we offer a long-term career path with the tools and environment you need to maximize your success.
Brand-New, State-of-the-Art Facilities: We will soon be breaking ground on a cutting-edge facility designed for optimal workflow and an unmatched client experience.
Unlimited Earning Potential: A highly competitive pay plan paired with performance-based incentives means your income is directly tied to your drive and success.
Top-Tier Support & Tools: Work with CDK DMS and a team of highly skilled, master-certified technicians who help you get cars through the lane efficiently and correctly the first time.
WE OFFER:
- Health, Dental, Medical
- 401K
- Paid Time Off
- Paid training
- Access to the latest diagnostic tools and cutting edge technology
- Supportive team environment
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity