Service Advisor
Mieneke Car Care Centers 173 · Newport News, VA · 2 days ago
OTHRFull-time
As a leader in the automotive aftermarket, Meineke offers a career where your knowledge and hard-earned skills are put to work in a locally-owned shop. With over 700 shops coast-to-coast, we seek individuals who share our passion for high-quality repair work to help get customers back on the road.
About the role
We are looking for a dynamic Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience. Every day is different in our busy automotive service center!
Responsibilities
- Manage a team of automotive service professionals to ensure high employee morale, customer satisfaction, and profitability
- Ensure repairs and maintenance tasks are completed in a timely manner
- Mentor employees on best practices for improving sales and customer service techniques
- Oversee day-to-day operations of the service department
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Requirements
- High school diploma or GED required; bachelor’s degree preferred
- At least two years of experience as an automotive service writer or service advisor is preferred
- Experience as an automotive service manager is preferred
- Deep understanding of automotive technology, service technician job duties, and repair services is required
- Sales experience
- Experience with Digital Vehicle Inspections is a plus
Benefits
- Competitive salary
- Bonus based on performance
- Flexible schedule
- Health insurance
- Paid time off
- Opportunity for advancement
- Training & development
- Tuition assistance
- Employee discounts
- Free uniforms
- Positive, locally-owned work environment
- Cutting-edge tools and equipment
Pay
$600.00 - $2,500.00 per week