Service Advisor

Location: Leo Martin Chevrolet - Lake Jackson Texas. Job Type: Full-Time.

About the role

Join the #1 Chevrolet Service Team in Brazoria County! Leo Martin Chevrolet is looking for an experienced and customer-focused Automotive Service Advisor to join our thriving service department. With a large, loyal customer base and a service drive full of daily appointments, you’ll step into a fast-paced, fully staffed environment where you can truly focus on delivering top-tier customer service—without the hassle of chasing work.

Responsibilities

• Greet customers in a friendly and professional manner, building trust from the first interaction
• Clearly communicate vehicle service needs based on technician recommendations and inspection reports
• Provide accurate estimates and timelines for repairs and maintenance
• Manage repair orders from start to finish, keeping customers informed throughout the process
• Coordinate with technicians and parts department to ensure timely and efficient service delivery
• Upsell appropriate maintenance and service packages to enhance customer safety and satisfaction
• Maintain high CSI (Customer Satisfaction Index) scores and support a positive dealership reputation

Qualifications

• Prior experience as a Service Advisor in an automotive dealership preferred (Chevrolet/GM experience a plus)
• Excellent communication and organizational skills
• Strong understanding of vehicle systems and maintenance requirements
• Ability to multitask in a fast-paced, high-volume environment
• Dealertrack DMS experience is a plus
• Valid driver’s license and clean driving record

Benefits

• A fully staffed service department with multiple Class A technicians and strong support staff to help you focus on your customers!
• A large and loyal customer base generating consistent daily appointments
• State-of-the-art facility and resources to help you succeed
• Opportunities for professional growth and advancement within the dealership

Schedule

Monday to Friday (enjoy your weekends!)