Service Advisor

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• 2+ years of experience in a customer service role
• Strong communication and organizational skills
• Ability to work in a high-volume environment with professionalism
• Knowledge of vehicle systems and maintenance schedules (a plus)
• A positive, team-oriented attitude

Pay

$70,000 - $90,000/year

Schedule

Great hours & schedule options available

Benefits

• Work/life balance
• Competitive base salary + commission
• Health, dental & vision insurance
• Paid time off & holidays
• Ongoing training and career growth opportunities