Service Advisor
Indel Power Group · Baltimore, MD · 3 wk ago
OTHRFull-time
Key Responsibilities
- Provide administrative assistance to support the service team
- SUPPORT the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing
- Promptly address and resolve customer concerns and service follow-up issues
- Excellent customer service skills
- Maintain open communication with technicians, management team and customers regarding job status
Qualifications
- Organized with the ability to multi-task
- Possess good customer and communication skills
Benefits
- Competitive compensation package
- Monthly performance incentives
- Rewarding work environment
- Opportunities for relocation & advancement
- Long established, family-owned business
About the Company
- Indel Power Group is a drug-free workplace.
- All offers of employment are contingent upon passing a pre-employment drug screen and background check.
- Indel Power Group is an Equal Opportunity Employer.