Service Advisor
Hubler Automotive Group · New Castle, IN · 10 mo ago
OTHRFull-time
Job Summary
The right candidate has a strong background in customer service!
BENEFITS
- 70% Company Paid Health Insurance
- 401K w/ Company Match
- Vision
- Dental
- Disability
- Paid Vacation
- Life Insurance
- Opportunities for Advancement
- Flexible in Scheduling
Service Advisor Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Service Advisor Requirements
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs