Service Advisor

About the role

Holz Motors, located in Hales Corners, WI, is a family-owned dealership with a long-standing reputation for quality vehicles, exceptional service, and community commitment. We strive to make every customer a customer for life, believing that happy employees create happy customers. Every team member plays a vital role in our success, and we are committed to providing a supportive environment, opportunities for growth, and the same award-winning service our community has trusted for generations.

What We Offer

• Medical and Dental Plan
• $15k of employer-paid life insurance
• Ancillary insurance products available (life, disability, critical illness, accident)
• Employee Assistance Program
• 401(k) plan and profit sharing
• Paid holiday and vacation (vacation available right away and 2 weeks after one year)
• Career advancement opportunities, promote from within
• Employee vehicle purchase plans
• Local event tickets (Brewers, Packers, Milwaukee Museum, Milwaukee Zoo)
• Proud community supporters of the Milwaukee Museum and Milwaukee Zoo
• Discounts on products and services

Position Summary

Holz Chevrolet is seeking a motivated, customer-focused Service Advisor to join our growing team!

Responsibilities

• Greet customers and accurately assess their service needs
• Recommend maintenance and repair services based on vehicle inspections
• Build trust through exceptional customer service
• Communicate with technicians and keep customers informed throughout the repair process
• Maintain and exceed sales and customer satisfaction goals

Qualifications

• Proven track record of success in a sales-driven role required
• Exceptional customer service, communication, and relationship-building skills
• Organized, self-motivated, and goal-oriented with excellent time management abilities
• Friendly, professional, and customer-focused personality with a polished, well-groomed appearance
• Demonstrated leadership skills and the ability to effectively manage and influence others
• Automotive Service Advisor experience is preferred; however, candidates with exceptional sales experience will be considered
• Experience with the Tekion DMS is preferred but not required