Service Advisor

About the role

George Nunnally Chevrolet, a leading dealership in Bentonville, Arkansas, is seeking a talented and enthusiastic Service Advisor to join our growing team. As a Service Advisor, you will be the primary point of contact for our customers, guiding them through their vehicle's service needs with professionalism and expertise.

Responsibilities

• Greet customers warmly and assist them with their service inquiries.
• Clearly explain vehicle issues, recommend necessary repairs and maintenance, and provide accurate cost estimates.
• Act as a liaison between customers and service technicians.
• Schedule service appointments and manage workflow efficiently.
• Maintain accurate customer records and vehicle service histories.
• Process payments and handle customer concerns with a positive attitude.
• Uphold George Nunnally Chevrolet's high standards of customer satisfaction.

Requirements

• Previous experience as a Service Advisor in an automotive dealership setting is preferred.
• Strong knowledge of automotive repair and maintenance.
• Excellent communication and interpersonal skills.
• Exceptional customer service skills with a commitment to exceeding expectations.
• Highly organized and detail-oriented with strong time management abilities.
• Proficient in computer systems and dealership management software.
• Ability to work effectively in a fast-paced environment.
• Valid driver's license and a clean driving record.

Benefits

• Competitive salary and commission structure.
• Comprehensive benefits package (medical, dental, vision, 401K).
• Paid time off and holidays.
• Opportunities for professional development and advancement.
• A supportive and collaborative team environment.

About us

A chance to work with a respected and well-established dealership in the Bentonville community.