Service Advisor
About the role
We are looking for the most motivated, driven, and genuine parts specialist in all of West Palm Beach, Florida.
Responsibilities
- 1st & Utmost Responsibility – SMILE :)
- WOW everybody and everyone around you – our clients, your subordinates, and your superiors.
- Embrace our Foreign Affairs Culture in which we continually strive to grow our business while never putting profits before people.
- Be the center of communication between our auto repair company and our customers. Follow our belief in total transparency to sell repairs and service based on our customer's needs, goals, and desires. Assist customers both in store and over the phone, email, text to provide them with an exceptional auto repair experience.
Requirements
- People-person is a must 😁
- Shared belief in making a customer, not just a sale.
- At least 2 years of automotive service writing experience or other related customer service
- Strong communication skills
- Team-oriented
- Desire to thrive in a fast-paced environment
Qualifications
- Top Pay (Our SA's earn $100K+)
- Amazing Company Culture
- Very Busy Shop serving 4,000+ European Cars / Year
- No Weekend Hours
- 100% Company Paid Health Insurance
- Paid Vacation
- Paid Holidays
- Paid Ongoing Personal & Professional Development - We want to see you grow!
- M-F 7:30AM to 6PM Work Schedule with one early day perk per week - 4:30PM :)
- Recognized by Ratchet+Wrench Magazine as Best Workplaces Award
Benefits
- Annual Compensation Range: $100,000-$140,000+
Pay
Annual Compensation Range: $100,000-$140,000+
Schedule
M-F 7:30AM to 6PM Work Schedule with one early day perk per week - 4:30PM :)
Culture
As much as we love working every day on fine-tuned machines, we love our human connection even more. We love people who are transparent – being transparent is a critical part of building trust. We admit mistakes and view them as an opportunity for growth. We strive to be honest, human, friendly, caring, and humble.
There’s no need to sacrifice happiness for success. We do not limit happy to just a happy hour. We believe that fun brings a special energy that fuels creativity, innovation, and productivity. We focus on the positive and downplay negativism.
About Foreign Affairs Auto
It all started with a dream over 39 years ago: to build a world-class auto repair shop brand that will always put its customer’s needs before anything else. This commitment carries on way beyond the cars we service every day. Our shop brand is built on the core values of trust, fairness, and transparency.
Foreign Affairs Auto was founded in 1982 by husband and wife, Frank and Gloria Ortiz. Our humble beginnings started in single-bay repair shop deep inside an industrial warehouse district. Frank performed the repairs while Gloria attended to our customers. Over the last three decades, Foreign Affairs Auto has genuinely become one of South Florida’s most respected auto repair shops. We have continued to invest and expand our operations in order to service most European automobile makes such as BMW, Mercedes-Benz, Audi, and Porsche.