Service Advisor
Feldman Automotive · Clarkston, MI · 4 mo ago
OTHRFull-time
Responsibilities
- Greet customers and provide them with a warm welcome
- Listen actively to customer concerns and needs
- Schedule appointments and manage service requests
- Advise customers on recommended service and repair options
- Prepare service orders and ensure accurate billing
- Follow up with customers to ensure satisfaction and address any additional concerns
- Maintain a clean and organized service area
Requirements
- A high school diploma or equivalent
- Excellent communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
- Proficient in basic computer skills
- Previous experience in a service or hospitality role preferred
Benefits
- Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
- Paid Time Off and 401k with Company match
- Paid training and real career growth
- Competitive compensation package
- Employee discounts on Vehicle Purchase, Parts, Service and More!