Service Advisor

What We’re Looking For:

We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer:

• A high volume, highly productive shop
• A clean and professional work environment
• A recently remodeled shop
• A 401(k)
• Paid vacation opportunity
• A promote from within culture
• Medical and Dental Insurance

Responsibilities:

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance based on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers

Qualifications:

• Ability to work hard with limited supervision
• Must be able to manage in a fast-paced work environment
• A positive attitude
• A high volume mentality