Service Advisor
Ed Martin Automotive Group · Carmel, IN · 5 mo ago
OTHRFull-time
Responsibilities
- Greet customers and create an exceptional service experience
- Listen to customer concerns and accurately document repair needs
- Communicate recommendations, maintenance needs, and repair updates
- Cook up with technicians to ensure timely and accurate repairs
- Manage repair orders and follow-up communications
- Deliver outstanding customer satisfaction and build long-term relationships
- Follow dealership processes and best practices
- Help drive service department growth and profitability
Qualifications
- Self-motivated and driven to succeed
- Detail-oriented and organized
- Customer-service focused
- Coachable and eager to learn
- Professional and dependable
- Strong communicator both in person and over the phone
- Able to multitask in a fast-paced environment
- Committed to following proven processes and training
Pay
TOP PAY OPPORTUNITY with a PERFORMANCE-BASED COMPENSATION plan.
Schedule
Full Time
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with Company Participation
- Paid Vacation
- Employee Vehicle Purchase Program