Service Advisor

Responsibilities

• Greet customers in a timely and friendly manner.
• Obtain accurate information regarding the customers vehicle, documenting any and all concerns to the repair order.
• Advise customers on the maintenance intervals according to manufacturers specifications.
• Provide customers with a complete and accurate estimate for labor and parts.
• Provide customers with a detailed breakdown of all charges for the services performed to their vehicle.
• Obtain prior authorization from the customer or warranty company for repairs that need to be completed.
• Handle telephone inquiries regarding customer concerns, appointments, and follow up with customers on work in progress.
• Verify manufacturer and extended warranty coverage.

Qualifications

• A valid driver's license with a clean driving record.
• Time management skills.
• A commitment to 100% customer satisfaction.
• Basic computer skills including typing and Microsoft Excel.
• An organized, professional, and courteous demeanor.
• Previous Service Advisor experience is preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retailer plan
• Vision insurance

Pay

Competitive wages.

Schedule

Full Time