Service Advisor

Responsibilities

• Greet customers and assess their service needs, providing excellent customer service throughout the process.
• Prepare detailed service estimates and communicate repair options clearly.
• Cookordinate with service technicians to ensure timely and accurate vehicle diagnostics and repairs.
• Maintain accurate records of services performed and follow up with customers post-service.
• Stay informed about automotive technology and service trends to provide knowledgeable advice.
• Upsell additional services and products to enhance customer satisfaction and dealership profitability.

Qualifications

• Prior experience as a service advisor recommended
• Willing to work long hours
• Willing to undergo drug-screen, background check, and DMV check
• Ability to maintain accurate records
• Strong communication and customer service skills
• Excellent attention to detail
• CDK experience a plus
• Prior automotive experience

Benefits

• Highly competitive pay
• Fun and friendly work environment
• Company sponsored health coverage
• Voluntary dental and vision coverage
• Short term disability/accident coverage
• 401(K)
• Paid vacation