Service Advisor

Responsibilities

• Greet guests as they arrive in our climate-controlled service drive.
• Listen to the guest to properly assess their service needs or concerns for their vehicle.
• Communicate with technicians so that they have the appropriate information to properly complete the vehicle service.
• Regularly communicate with the customer regarding the status of their service appointment.
• Maintain Customer Happiness scores at or above company standards.
• Maintain good working relationship with factory(s) and foster positive employee relations.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver’s license

Benefits

• Paid time off
• Medical, dental, vision, and 401k with automatic 3% company contribution
• Life insurance
• Disability insurance
• Accident insurance
• Discounts on vehicles and services