Service Advisor
Crain Automotive Holdings, LLC · Little Rock, AR · 8 mo ago
OTHRFull-time
Responsibilities
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications
- Previous experience in customer service, sales, or other related fields a plus
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Benefits
- Industry leading 401K plan with percentage match
- Low cost, excellent health, dental and vision insurance
- Promote from within, we have several dealerships statewide
Skills
- Technical
- Build Rapport
- Communication skills
- Customer service
- Multi-Tasking
- Service Advisor
- Troubleshooting
- Detail oriented
- Auto service & repair knowledge
Benefits
- Medical, Dental & Vision Insurance
- 401K
- Life Insurance