Service Advisor

About the role

Cable Dahmer Automotive Group is expanding and seeks a motivated, customer-focused Service Advisor to join their team in Lawrence. This role offers competitive compensation with uncapped earning potential, medical, dental, and vision insurance, and a supportive, high-traffic service environment.

Responsibilities

• Greet customers and provide a professional, consultative service experience
• Listen to customer concerns and clearly communicate service recommendations
• Create and manage repair orders, estimates, and service timelines
• Cook up with technicians and parts departments to ensure efficient workflow
• Keep customers updated throughout the repair process
• Build long-term customer relationships and help drive repeat business
• Maintain strong CSI/customer satisfaction scores

Qualifications

• Previous dealership Service Advisor experience preferred
• Strong customer service and communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Experience with Dealership Service Processes and Repair Orders preferred
• Manufacturer-brand experience is a plus
• Self-motivated with a team-first mentality
• Valid driver’s license required