Service Advisor

Responsibilities

• Greeting customers with professionalism and enthusiasm
• Listening to customer concerns and helping provide the right solutions
• Scheduling appointments and managing repair orders efficiently
• Communicating service recommendations clearly and confidently
• Coeordinating with technicians to ensure timely repairs
• Keeping customers updated throughout the service process
• Building trust and long-term customer relationships
• Recommending maintenance services that keep vehicles safe and reliable
• Delivering a top-tier customer experience from check-in to vehicle pickup

Qualifications

• Previous automotive service advisor experience preferred
• CDJR experience is a huge plus
• Excellent communication and people skills
• Strong organizational and multitasking abilities
• Positive attitude and team-player mentality
• Basic automotive knowledge and willingness to learn
• Computer proficiency and dealership software experience preferred
• Valid driver’s license and clean driving record