Jobs · OTHR · North Carolina

Service Advisor

Burlington Kia · Burlington, NC · 1 mo ago
OTHRFull-time

What We’re Looking For

Are you ready to enter the fast lane? Do you enjoy working in a fast past environment with a passion for customer service? Burlington Kia is seeking Service Advisor’s to help expand our growing Service department.

About Us

At Burlington Kia we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Burlington Kia is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

  • 401(K)
  • Paid Holidays
  • Paid Vacation
  • Health, Dental and Vision insurance at group rates
  • Basic Life Insurance
  • Accident and Critical Illness insurance
  • Growth opportunities
  • Competitive pay plans

Responsibilities

  • Oversight of Drive Lane flow to ensure prompt, courteous, and effective service
  • Ownership of the customer's experience by taking on additional assignments to leave a positive impression
  • Concierge support for all owner inquiries, both phone and in person, to ensure the customer is not mishandled
  • Efficient distribution of work between technicians

Qualifications

  • Must hold a high school diploma or equivalent
  • Excellent customer service skills
  • Basic Computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Excellent oral and written communication skills
  • Team player
  • Must have a valid driver’s license
  • Ability to learn new technology, repair and service procedures and specifications
  • Able to operate electronic diagnostic equipment

Benefits

  • 401(K)
  • Paid Holidays
  • Paid Vacation
  • Health, Dental and Vision insurance at group rates
  • Basic Life Insurance
  • Accident and Critical Illness insurance
  • Growth opportunities
  • Competitive pay plans

Schedule

Not specified

Pay

Not specified

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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