Service Advisor
Join the Best-One Tire & Service team in Elizabethtown, Kentucky as a Service Advisor. We’re looking for someone passionate about delivering exceptional customer service and creating "Raving Fans" in a retail tire or automotive service environment.
About the role
As a Service Advisor, you’ll keep operations running smoothly while assisting customers with their automotive service needs. This role is ideal for someone with at least one year of experience in a customer-facing service environment.
Pay
Starting at $20/hour, with higher pay based on experience.
Benefits
- Paid holidays and vacations; closed most major holidays
- Health, dental, and vision insurance
- 401(K) with company match
- Team member discount program
- Continuing education and training opportunities
You’ll also be part of a company that values career growth and a supportive team environment.
Responsibilities
- Answer phones and greet customers in a respectful and timely manner
- Assist customers with questions about service outcomes and consult with technicians as needed
- Inform customers of service updates and vehicle readiness
- Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards
Requirements
- At least 1 year of experience in a customer-facing service environment (retail tire or automotive service preferred)
- Proficiency with Windows-based computers and strong attention to detail
- Reliable transportation and a commitment to good attendance
- Maintain a positive and friendly attitude while exceeding customer expectations
About Us
For over 77 years, Best-One Tire & Service has grown from a single service station into one of North America’s largest independent tire dealers, with 285+ locations across 35+ states. Our mission is simple: Create Raving Fans. We believe our success starts with our team members—our internal "raving fans."