Service Advisor

About the role

Audi Bedford, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join the team and deliver extraordinary customer experiences.

Responsibilities

• Schedule and manage customer service appointments
• Review and communicate service history to customers
• Provide accurate cost estimates for vehicle maintenance and repairs
• Relay important information about vehicle maintenance and repairs to customers

Requirements

• Genuine interest in providing an exceptional customer experience
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
• Excellent communication, interpersonal, and organizational skills
• Strong work ethic with the ability to work in a fast-paced, results-driven environment

Qualifications

• High school diploma or equivalent
• Experience in a customer-facing role preferred
• Knowledge of automotive service and repair processes

Skills

• Customer service skills
• Communication skills
• Organizational skills
• Technical knowledge of automotive service and repair

Benefits

• Comprehensive benefits program, including health care options (medical, dental, and vision)
• 401(k) savings and retirement plan with company match
• Training, resources, and opportunities for career growth and advancement

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Flexible schedule to accommodate customer needs.

Benefits

• Health care options (medical, dental, and vision)
• 401(k) savings and retirement plan with company match
• Training, resources, and opportunities for career growth and advancement

Values

• Integrity
• Professionalism
• Excellence
• Teamwork

What We Are Looking For

• Genuine interest in providing an exceptional customer experience
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
• Excellent communication, interpersonal, and organizational skills
• Strong work ethic with the ability to work in a fast-paced, results-driven environment

Apply With Us!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!