Service Advisor
Atlantic Tire and Service · Cary, NC · 7 mo ago
OTHRFull-time
BENEFITS
- Leading compensation plans with commissions
- Equity ownership opportunity (for the right candidate)
- Generous benefits and perks (health, vision, dental, and life insurance)
- 401(k) with company match
- Employee discounts
- Paid holidays, sick days, and PTO
- Opportunity for growth!
RESPONSIBILITIES
- Ensure customers receive prompt, courteous, and effective service either in-person or by phone
- Act as point of contact between technicians and customers
- Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle
- Keep customers informed on completion times, service expenses, and possible changes
- Follow and promote our high standards of safety, organization, and cleanliness
QUALIFICATIONS
- Automotive knowledge with at least 2 years of working experience as a Service Advisor
- Career-minded individuals looking to grow within the company
- Exceptional customer service skills
- Honesty and integrity, with a positive attitude and strong work ethic
- Team-first mentality
- Valid driver's license