Service Advisor

Job Duties/Responsibilities

• Understand and identify our customers’ automotive problems
• Arrange and schedule appropriate service solutions
• Prioritize essential services when scheduling jobs
• Offer customers a variety of options to meet their needs
• Set and manage the expectations of both our customers and mechanics regarding each service request
• Continuously keep the customer updated on repair needs and completion times
• Distribute work between technicians efficiently
• Take ownership of the customers’ experience by going above and beyond to leave a positive impression
• Remain up to date on our service products and offers

Qualifications

• A valid driver's license and a clean driving record
• Excellent interpersonal and customer service skills
• Consistent attention to detail
• Able to capable communicate with a variety of personnel
• Must be able to maintain an organized schedule
• Professional demeanor
• Ambitious and eager to learn the intricacies of any new or existing service products
• Able to reliably complete tasks on time
• Must have the ability to multitask in a fast-paced environment
• Previous experience in a customer facing automotive service role (required)

Benefits

• Paid Vacation and Sick leave
• Excellent Health, Vision, and Dental Insurance

How to Apply

If you meet the qualifications and are ready to take on a leadership role in the automotive sales industry, we invite you to apply. Please submit your resume and be ready to explain why you’re the right fit for this position.