Service Advisor
Allegiance Truck Centers · Bridgeport, CT · 2 wk ago
OTHRFull-time
Benefits
- Competitive starting pay
- Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
- Generous Paid Time Off policy, including vacation, sick time and floating holidays
- 401(k) with Company match
Job Responsibilities
- Managing and overseeing the shop's workflow and schedule.
- Calling customers to advise them about service changes or delivery times.
- Cooking with service team about parts ordering and ensuring parts are available when needed.
- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services require.
- Check on progress of repairs throughout the day.
- Handle telephone inquiries regarding inbound work and work in process.
- Review repair orders to ensure that work is completed.
- Aid with other projects as needed.
Required Skills
- A High School Diploma or GED
- Highly organized and detail oriented
- Customer focused
- Ability to solve complex problems
- Computer savvy
- Familiarity with auto and trucking, preferred