Service Advisor

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions
• Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times
• Oversight and participation in quality control
• Participation in the development and documentation of Standard Operating Procedures as appropriate

Requirements

• A High School Diploma or equivalent
• Accredited training in service advisor skills, customer satisfaction and quality control
• Automotive service advisor experience
• Ability to concentrate and accomplish tasks despite interruptions
• Ability to perform a variety of tasks simultaneously

What We Offer

• Health & Dental
• 401 K with Company Contribution
• Paid Vacation
• Largest Inventory in the Area - New & Used
• Excellent Earning Potential Base Salary
• Weekly and Monthly Bonuses
• Closed on Sundays