Jobs · OTHR · Wisconsin

Service Advisor

Action Power Sports · Milwaukee, WI · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Preserve all substantive information; do not invent or summarize away detail. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to parse the job description. Content: - Opening paragraph: "We’re looking for a customer-focused, organized, and motivated Powersports Service Advisor to join our service team. In this role, you’ll be the link between our customers and technicians—helping riders get the service they need while delivering an outstanding dealership experience. If you know motorcycles, ATVs, UTVs, or other powersports vehicles and enjoy fast-paced customer service, we’d love to hear from you." That's about the role. - Key Responsibilities: list bullet points. - Qualifications: list bullet points. - Why Join Us?: "We offer a fun, team-oriented environment, competitive pay, and the opportunity to work with exciting brands and passionate riders every day." - Company Description: long paragraph about Action Power Sports. We need to decide sections: maybe "About the role" (intro), "Responsibilities", "Qualifications", "Benefits" (maybe from Why Join Us?), "Company Overview" (maybe not a standard heading but we could use "About the Company"? Not in list but we could use "About the role" only? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should stick to those headings where applicable. Could also include "About the Company" but not in list; maybe better to incorporate company description under "About the role" or as a separate section like "About the Company" but not listed; risk of violating instruction? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The "e.g." suggests those are examples, not exclusive list. So we can add other headings if needed, but better to stick to those. We have content for About the role (intro), Responsibilities, Qualifications, Benefits (Why Join Us? includes competitive pay, fun environment, opportunity to work with exciting brands). Also maybe "Skills" could be derived from qualifications but we already have Qualifications. Could combine. We should not create Pay or Schedule sections unless posting actually states them. It mentions competitive pay but no specific numbers, so we could include Pay section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It says "unless the posting actually states them." It does state "competitive pay" which is a statement about pay, albeit not specific. Is that enough? It says "states them" meaning mentions pay. It does mention competitive pay, so we could include a Pay section with that statement. However, we also have Benefits section that could include fun team-oriented environment, opportunity to work with exciting brands. The instruction says prefer a few substantive sections over many thin ones. So maybe combine Benefits and Pay into one Benefits section? But we have separate headings for Benefits and Pay. Could we make a Benefits section that includes both competitive pay and fun environment? That would be okay. Then we wouldn't need a separate Pay section. We also have no schedule info, so omit Schedule. We have no explicit Skills section separate from Qualifications; we could omit Skills. Thus sections: About the role (intro), Responsibilities, Qualifications, Benefits (including competitive pay, fun team-oriented environment, opportunity to work with exciting brands). Possibly also Company Overview? Could incorporate company description under About the role or as a separate "About the Company" but not required. The instruction says preserve ALL substantive information; we must not drop company description. So we need to include it somewhere. Could add a section "About the Company" using

    About the Company. That's not in the examples but seems reasonable. The instruction didn't forbid other headings; it just gave examples. So we can add About the Company. Thus final HTML:

    About the role

    We’re looking for a customer-focused, organized, and motivated Powersports Service Advisor to join our service team. In this role, you’ll be the link between our customers and technicians—helping riders get the service they need while delivering an outstanding dealership experience. If you know motorcycles, ATVs, UTVs, or other powersports vehicles and enjoy fast-paced customer service, we’d love to hear from you.

    Responsibilities

    • Greet customers promptly and assess service, maintenance, and repair needs.
    • Create accurate repair orders, estimates, and timelines.
    • Communicate clearly with technicians to document customer concerns and recommended repairs.
    • Keep customers updated on repair status, approvals, delays, and completion.
    • Schedule appointments and manage service workflow efficiently.
    • Recommend maintenance, parts, accessories, and additional services when appropriate.
    • Coordinate warranty, insurance, and service documentation as needed.
    • Process payments and help ensure a smooth, professional pickup experience.

    Qualifications

    • Previous experience as a service advisor, service writer, or in a dealership/customer service environment preferred.
    • Knowledge of powersports vehicles, including motorcycles, ATVs, UTVs, and side-by-sides.
    • Strong communication, organization, and multitasking skills.
    • Ability to explain technical information in a clear, customer-friendly way.
    • Comfortable using computer systems for scheduling, repair orders, and invoicing.
    • Valid driver’s license required; motorcycle endorsement is a plus.
    • Positive attitude, team mindset, and commitment to excellent customer service.

    Benefits

    • Fun, team‑oriented environment.
    • Competitive pay.
    • Opportunity to work with exciting brands and passionate riders every day.

    About the Company

    [Insert company description text]

    We need to include the company description exactly as given, but we can trim duplicated lines? The company description appears twice duplicated in the input. We need to preserve ALL substantive information but remove duplicated lines. So we should include the company description once, without duplication. Let's extract the company description text: It starts at "Company Description At Action Power Sports we are powersports enthusiasts, and we are excited to help you experience the fun and adventure that a quality Polaris®, Honda®, or Can-Am® vehicle can bring into your life! We are a powersports dealership serving the Waukesha area, offering the best in new and pre-owned motorcycles and other powersports vehicles. Our friendly and knowledgeable sales, financing, service, and parts departments are ready to offer outstanding service at every point, from assisting while you're making your choice to ongoing maintenance and customization. At Action Power Sports, we value the opportunity to create a long-term relationship with our customers, and we do that by making sure to exceed your expectations. If you're looking for a new adventure or hoping to add some fun to your weekend expeditions, it's time to invest in a new powersports vehicle. That's where we come in -- here at Action Power Sports in Waukesha, WI, we offer one of the largest selections of new and used motorcycles, trikes, ATVs, watercrafts, snowmobiles, scooters and more in the area. We're your ATV Dealership in Waukesha. We're the largest powersports dealer near Milwaukee, so you can rest assured that we'll have exactly what you're looking for to enhance your adventures. We're in the business of satisfying thrill-seekers, so we won't stop until you have the powersports vehicle you crave. Action Power Sports is top-rated for customer service, and that's because our team is willing to go where no other motorsports dealership has gone before. After all, those are the types of thrills you're after, too, right? When you shop with us, you'll have the opportunity to explore our comprehensive selection of new and pre-owned powersports vehicles. Check out our new powersports vehicles, including Honda motorcycles, Polaris® ATVs, and Sea-Doo watercrafts. If you want to save a little when you buy, we also have plenty of used powersports vehicles for you to check out, including pre-owned ATVs, motorcycles, watercrafts, and more. We can help you find the new motorcycle or the new ATV you've been dreaming of for years! Plus, we can talk you through the financing process to ensure you can afford the motorsports vehicle you want. Once you're the proud owner of a powersports vehicle, you'll want to maintain it for years to come with the top-of-the-line service it deserves. Leave all your vehicle's service and repairs to the professionals here at our powersports shop! With our expertise, we can ensure your motorcycle, ATV or watercraft continues to provide you with the thrills you seek. Our team works on powersports vehicles from all brands, including Polaris, Can-Am®, and Yamaha, so you can trust us to handle every issue you throw our way. In addition to our powersports and motorcycle service center, we also have an extensive parts department where powersports enthusiasts can find what they need to customize their vehicles. From snowmobile parts to watercraft parts and everything in between, we can help you pick out exactly what you need. We have a comprehensive selection of accessories, too, including jackets, helmets and the riding gear you need to get going! At Action Power Sports we are powersports enthusiasts, and we are excited to help you experience the fun and adventure that a quality Polaris®, Honda®, or Can-Am® vehicle can bring into your life! We are a powersports dealership serving the Waukesha area, offering the best in new and pre-owned motorcycles and other powersports vehicles. Our friendly and knowledgeable sales, financing, service, and parts departments are ready to offer outstanding service at every point, from assisting while you're making your choice to ongoing maintenance and customization. At Action Power Sports, we value the opportunity to create a long-term relationship with our customers, and we do that by making sure to exceed your expectations. If you're looking for a new adventure or hoping to add some fun to your weekend expeditions, it's time to invest in a new powersports vehicle. That's where we come in -- here at Action Power Sports in Waukesha, WI, we offer one of the largest selections of new and used motorcycles, trikes, ATVs, watercrafts, snowmobiles, scooters and more in the area. We're your ATV Dealership in Waukesha. We're the largest powersports dealer near Milwaukee, so you can rest assured that we'll have exactly what you're looking for to enhance your adventures. We're in the business of satisfying thrill-seekers, so we won't stop until you have the powersports vehicle you crave. Action Power Sports is top-rated for customer service, and that's because our team is willing to go where no other motorsports dealership has gone before. After all, those are the types of thrills you're after, too, right? When you shop

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