Jobs · OTHR · Mississippi

Service Advisor (2nd-Shift)

Dobbs Truck Group · Pearl, MS · 3 wk ago
OTHRFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content. The posting includes: General Job Description (maybe "About the role"?). Responsibilities section. Minimum Job Qualifications (maybe "Requirements"?). Desired Job Qualifications (maybe "Qualifications"?). Mental Capability Requirements (maybe "Skills"?). Physical Demands and Work Environment (maybe "Physical Requirements"? Not in list; we can maybe include as "Requirements"? But we have to stick to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map content accordingly. We have Benefits: "We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave." So Benefits section. Pay: Not mentioned. So we should NOT include Pay. Schedule: Not mentioned. So no Schedule. About the role: Could be the introductory paragraph about company and mission? The "General Job Description" maybe qualifies as About the role. We'll include About the role with description of company and mission. Responsibilities: list of duties. Requirements: Minimum Job Qualifications (18 years of age). Could be Requirements. Qualifications: Desired Job Qualifications (high school graduate, etc.) maybe Qualifications. Skills: Mental Capability Requirements (comprehension, organization, reasoning, communication, mathematics). Also maybe Physical Demands? But we can include mental capabilities under Skills. Physical demands maybe not needed; but we could include as part of Requirements? However we already used Requirements for minimum age. Could also include Physical Demands under Requirements? But we need to avoid filler. Physical Demands has specific content; we could include as a separate section but not in allowed headings. The instruction says use headings for those specific section names; we should not create other headings. So we need to fit Physical Demands somewhere else, maybe under Requirements or Skills? Probably under Requirements as it's about job demands. But we already used Requirements for minimum age; we could combine both minimum and physical demands under Requirements. However we need to preserve all substantive info; we can include multiple
    under Requirements. Qualifications: desired qualifications. Skills: mental capability requirements. Benefits: benefits. We must not repeat job title as heading. No Job ID etc. We need to output only HTML fragment, no /. Use

    for each section heading. Use
    • for lists. Use

      for prose. We need to preserve all substantive information: company description, mission, etc. Let's extract content: Intro: "The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group." Then "I. General Job Description" then description of position: "This position will be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position." Then Responsibilities list (bulleted). Let's capture each bullet: - Collect details on customer complaints and expectations. - Perform vehicle walk around inspections and verify vehicle information. - Perform on the spot vehicle diagnostics, review service history, and recommend additional service needed. - Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer's specifications. - Write up customer's vehicle problems accurately and clearly in Decisiv, verify customer information, and obtain customer's signatures. - Establish promised time based on shop workflow and communicate with foreman. - Establish customer's method of payment and obtain credit approval, if necessary. - Create repair order in the business system, create repair order file, and secure Decisiv with customer signatures in standardized repair order jacket. - Check on progress of repair throughout the day. - Contact customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed. Then "II. Minimum Job Qualifications" -> "18 years of age." Then "III. Desired Job Qualifications" list: - High school graduate, GED, or 1 year of work experience. - Commitment and desire to learn medium and heavy-duty truck repair trade. - Ability to calculate figures, write detailed work orders, and speak effectively before groups of people. - Strong organization, customer service, and communication skills. - Intermediate knowledge of Microsoft Excel, Word, and Outlook. - Dependable team player with a positive attitude. Then "IV. Mental Capability Requirements" list: - Comprehension: Ability to understand, remember, and apply oral/written instructions and information. - Organization: Ability to organize and prioritize work schedule on short-term basis (more than 1 month). - Reasoning & Decision Making: Ability to make decisions with significant impact on department's credibility, operations, and services. - Communication: Ability to communicate effectively with individuals utilizing a phone. - Mathematics: Ability to compute, analyze, and interpret numerical data for reporting purposes. Then "V. Physical Demands and Work Environment" paragraph: we need to preserve all details. Let's capture: "The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee is required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, risk of electrical shock, wet and/or humid conditions, extreme heat and vibration, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level is occasionally loud." Then "VI. Common Expectations of Performance for all Employees" includes subsections: Communications, Teamwork, and Feedback to Others; Company Loyal Policies and Work Ethic. We need to preserve that content. It's not exactly a section heading we have, but we could include under maybe "Requirements" or "Skills"? But it's about expectations; maybe we can treat as part of "About the role"? However we need to preserve all substantive info. We could create a section "Expectations" but not allowed heading. Could we incorporate into "Requirements" or "Skills"? Probably better to include under a generic section like "Requirements" as they are expectations for all employees. But we already used Requirements for minimum age and physical demands. Could combine. Alternatively, we could create a section "About the role" and include the common expectations there? But that might be mixing. Given instruction: "Prefer a few substantive sections over many thin ones." So we can combine similar content. We need to include all substantive info. Let's plan sections: - About the role: company intro, mission, general job description. - Responsibilities: list. - Requirements: minimum age, physical demands/work environment, common expectations (maybe split into sublists?). - Qualifications: desired job qualifications. - Skills: mental capability requirements. - Benefits: benefits. We must not include Pay or Schedule. Now we need to format. Use

      About the role

      then

      with company intro and mission and general job description. We need to ensure we don't repeat job title. Let's craft About the role paragraph: "The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group. This position will be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position." That covers intro and general job description. Now Responsibilities

      Responsibilities

      then
      • each bullet. Now Requirements

        Requirements

        . We need to include minimum age, physical demands, common expectations. We could structure as

        Minimum age: 18 years.

        then

        Physical demands and work environment:

        then
          maybe? But physical demands is a paragraph, not a list. Could keep as

          . Then common expectations: we could have

          Common expectations for all employees:

          then
            with subpoints. Let's extract common expectations bullet points: From text: **Communications, Teamwork, and Feedback to Others** - Contribute to a work environment that is based on trust and respect. - Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals. - Suggest ways to improve the efficiency of conducting their job duties. - Promote continuous improvement and change to support company growth. - Mentor others unselfishly. - Give credit where it's due. **Company Loyal Policies and Work Ethic** - Adhere to the policies contained in the Employee Handbook. - Adhere to the Company's Employee Conduct Policy. - Support management decisions toward meeting company goals. - Be open and receptive to new ideas, regardless of their origin. - Make prudent decisions, which are based on the best interest of the Company and its long-term future. We'll include these as list items under a common expectations list. Now Qualifications

            Qualifications

            list desired job qualifications. Now Skills

            Skills

            list mental capability requirements. Now Benefits

            Benefits

            list benefits. We must not include Pay or Schedule. Now ensure no boilerplate like EEO etc removed. Now output HTML fragment. Let's craft. Check for any repeated content: we included benefits in About the role paragraph as well; but we also have Benefits section. That would duplicate benefits info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." If we include benefits in About the role and also separate Benefits section, we are duplicating. Better to not duplicate; we should place benefits only in Benefits section, and not repeat in About the role. So we need to remove benefits sentence from About the role. Thus About the role paragraph should exclude benefits sentence. We'll keep company intro, mission, general job

Similar jobs