Service Administrator - Bobby Rahal Lexus of Lancaster County

About the role

The Service Administrator at Bobby Rahal Lexus of Lancaster County is responsible for overseeing the service department operations, ensuring customer satisfaction, and managing the workflow.

Responsibilities

• Oversee daily service operations to ensure smooth workflow and high customer satisfaction.
• Manage customer service interactions to resolve issues promptly and professionally.
• Coordinate with mechanics and technicians to schedule appointments and manage work orders.
• Ensure compliance with all service department policies and procedures.
• Perform administrative tasks such as scheduling, invoicing, and record-keeping.

Requirements

• Bachelor’s degree in Business Administration, Management, or related field.
• Minimum 2 years of experience in automotive service administration or related field.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Valid driver’s license.
• Ability to lift up to 50 pounds.

Skills

• Customer service orientation.
• Problem-solving abilities.
• Attention to detail.
• Technical aptitude.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on services.

Pay

$Competitive salary based on experience.

Schedule

Full-time position with flexible hours to accommodate the service department needs.

Note: The exact pay and benefits may vary based on qualifications and experience.

For more information, please refer to the job alert or contact the Talent Acquisition team.

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