Service Administrator

Position Summary

Key Responsibilities

• Open, update, and close repair orders accurately in the dealership management system
• Process service invoices, internal work orders, and warranty documentation
• Maintain accurate service records in accordance with dealership and manufacturer requirements
• Support service advisors and technicians with administrative tasks and documentation
• Audit repair orders for completeness, accuracy, and proper coding
• Submit and track warranty claims and ensure proper documentation is attached
• Reconcile daily service department deposits and ensure accuracy of all transactions
• Complete and process purchase authorizations in accordance with dealership policies
• Cook up internal communications between service, parts, and accounting departments
• Assist with scheduling workflow and shop load balancing through system updates
• Maintain organized digital and physical filing systems for service documentation
• Ensure compliance with Hyundai policies and dealership operational standards

Qualifications

• Previous administrative experience required (automotive dealership experience preferred)
• Strong attention to detail and accuracy in data entry and financial reconciliation
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Proficiency with computer systems and dealership management software (CDK, Reynolds & Reynolds, or similar preferred)
• Strong organizational and time management skills

Preferred Skills

• Experience with warranty processing, repair order auditing, and dealership accounting functions
• Familiarity with dealership service operations and terminology
• Ability to work independently while supporting a team environment

What We Offer

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Career growth opportunities within Edmond Hyundai