Service Administrative Assistant I

About the role

The Service Administrative Assistant I schedules appointments, gives information to callers, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties.

What You'll Do

• Open Work Orders for Customers
• Updating the aged WIP (Work in Progress)
• Uploading Technician Notes
• Preparing work orders for Invoicing
• Collecting pre-payments, final payments, and sending for credit approval
• Issuing PO's to our vendors
• Communicating with customers and providing excellent customer service for internal and external customers
• Reconcile P-card's for business needs
• Coordinate and arrange meetings/travel; prepare agendas; record and transcribe minutes of meetings; conduct research and compile reports as needed
• Order and maintain supplies; arrange for equipment maintenance
• Additional duties as assigned by supervisor

What You'll Need

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Knowledge of MS Office Suite software

Benefits

• Health, dental, vision, life, and more as a comprehensive benefits package

Schedule

Required travel up to 10%.

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.