Service Admin
All Roads · Ashland, VA · 2 mo ago
On-siteAdministrative$20–$25/hrFull-time
Responsibilities
- Provide administrative support to the Service Manager
- Schedule appointments and assist in generating customer estimates
- Open, document, and maintain repair/service orders accurately
- Serve as the primary customer contact; manage expectations and timelines
- Make progress calls/emails regarding changes to estimates or pickup times
- Build strong relationships that encourage retention and referrals
- Perform other duties as assigned
Requirements
- Strong administrative skills and attention to detail
- Excellent written and verbal communication
- Customer-service mindset; able to manage multiple priorities
- Strong computer skills (Microsoft and CRM experience)
Benefits
- Medical, dental, vision, disability, and life insurance (available the 1st of the month after 30 days)
- 401(k) with company contribution
- Paid time off and company-paid holidays
- Tuition reimbursement program
- Employee referral bonus program
- Flexible schedule—no nights or weekends