Servers/Bartenders
KMG Hotels · Kansas City, MO · 10 mo ago
On-siteManagementPart-time
About the role
A Serving position involves providing exceptional guest service, managing tables efficiently, and handling transactions. Key responsibilities include taking orders, delivering food and drinks, and ensuring a positive dining experience. Servers also assist with opening and closing duties, maintaining cleanliness, and following company standards.
Responsibilities
- Guest Service: Servers are expected to be friendly, attentive, and knowledgeable about the menu, guiding guests through their choices and offering suggestions. They also ensure guests feel valued and well-cared for.
- Table Management: Servers will be assigned multiple tables and are responsible for efficiently managing them, taking orders, delivering food, and refilling drinks.
- Transaction Handling: Servers process payments, return change, and close checks accurately.
- Alcohol Service: Servers will also be responsible for checking IDs and serving alcoholic beverages, adhering to all applicable regulations.
- Opening and Closing Duties: Servers will participate in opening and closing procedures, such as restocking supplies, setting up the dining area, and cleaning.
- Teamwork: Servers work in a team environment, communicating with other team members and guests to ensure a smooth and positive dining experience.
- Other Duties: Servers may be assigned other tasks as needed, such as prepping desserts or salads, restocking supplies, or assisting other staff.
Requirements
- Must be at least 18 years of age to serve (due to alcohol sales) and 21 years of age to bartend.
Qualifications
- High school diploma or equivalent.
- Experience in a fast-paced service-oriented environment preferred.
- Ability to communicate effectively with guests and colleagues.
- Knowledge of basic food and beverage service operations.
- Passion for hospitality and customer service.
Skills
- Customer service skills
- Attention to detail
- Time management
- Problem-solving abilities
Benefits
- Comprehensive health insurance
- Flexible scheduling
- Professional development opportunities
- Employee discounts
Pay
Competitive hourly wage based on experience and qualifications.
Schedule
Variable schedule to accommodate shifts and events.