Jobs · Management · Massachusetts

Servers

Apex Entertainment · Marlborough, MA · 1 mo ago
ManagementFull-time

Apex Entertainment Marlborough is seeking enthusiastic, high-energy Servers to join our team and create memorable dining experiences in a lively, fast-paced environment.

About the Role

As a Server at Apex Entertainment, you'll be the face of our guest experience—taking orders, delivering meals, and ensuring everyone leaves with a smile. We're looking for team players who bring personality, professionalism, and a passion for hospitality to every shift.

Responsibilities

  • Exceptional Guest Experience
    • Provide friendly, efficient, and attentive service throughout the guest's visit
    • Create a fun and welcoming atmosphere at every table
    • Share detailed knowledge of our food, beverages, and promotions to make great recommendations
    • Address guest questions and needs promptly with professionalism
  • Order Management
    • Accurately take food and beverage orders, noting any allergies or special requests
    • Deliver orders with care and precision
    • Clear and reset tables efficiently, keeping the dining area clean and organized
  • Menu & Attraction Expertise
    • Learn our full menu, including ingredients and allergen details
    • Stay informed about our attractions and experiences to assist guests with questions and suggestions
  • Team Support & Sidework
    • Complete opening/closing duties and help keep service stations stocked and organized
    • Assist teammates with running food, answering phones, and pre-bussing as needed
    • Work together to keep things flowing smoothly during busy shifts
  • Flexibility & Adaptability
    • Stay aware of activity throughout the facility to anticipate guest needs
    • Take on additional tasks or responsibilities as assigned by management

Requirements

  • Must be 18+ years old
  • 1-2 years of experience in food & beverage or hospitality preferred
  • Ability to work a flexible schedule—weekends and evenings are a must
  • Experience with POS systems and strong cash handling skills
  • Excellent multitasking, communication, and customer service skills
  • Ability to stay calm and positive in fast-paced situations
  • Event service experience is a plus

Benefits

  • Work with a fun, passionate, and supportive team
  • Competitive pay with opportunities to grow
  • Free attractions + 50% off select food items
  • Flexible scheduling
  • Be part of an exciting, high-energy work environment

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