Server-Troll Hallen

About the role

The server performs fine-dining service points in any Lodge Food and Beverage outlet to which he/she is assigned. Adapting to the specific service taking, the Server offers hospitable, informed and prompt service.

Responsibilities

• Sets up kitchen and dining room work areas in a timely, thorough and consistent manner.
• Maintains all work areas in a neat, efficient manner during service.
• Presents a knowledgeable, professional demeanor at all times during service.
• Prioritizes, organizes and maintains efficiency as work volume fluctuates.
• Uses high level technical service practices.
• Displays knowledgeable command of menu items and products offered in his/her outlet, as well as specific Lodge and general local and greater area information.
• Knows hours, styles, and menu items for all department outlets.
• Concise, effective, respectful communication practices with all co-workers, including all kitchen staff in effort to expedite food order entry, pick-up and service.
• Accurate, prompt and responsible collection of payment and signed guest checks at conclusion of guest service.
• Accurate, consistent reconciliation of all receipts, sales reporting and shift close paperwork.
• Clean up, break down and re-set of work station and dining room performed thoroughly and efficiently.

Qualifications

• One - Two years industry experience in server capacity, preferably in fine dining establishment emphasizing quality in a broad range of food and beverage items and precise technical service.
• Good communication, organization and concentration skills.
• Attain Utah state approved liquor handler’s certification within 90 days of hire and produce and retain certificate.
• Ability to work with other servers and all other department staff as a team to attain consistent execution of department standards.
• Ability to lift, push & pull up to 50 pounds.

Skills

• Knowledgeable of menu items and products.
• Effective communication skills.
• Ability to prioritize tasks.
• Attention to detail.
• Customer service orientation.

Benefits

• Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more.
• Competitive wages and bonus plans to recognize your dedication and service with us.
• Flexible schedules and time off policies to accommodate family, school, and other activities.
• Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees.
• Monthly team member appreciation events and recognition programs.
• Hotel room, spa, dining, shopping, ski/snowboard rental discounts available.

Pay

Competitive wages and bonus plans to recognize your dedication and service with us.

Schedule

Flexible schedules and time off policies to accommodate family, school, and other activities.