Server -Rooftop Restaurant

About the role

Do you love connecting with people, sharing your passion for great food, and turning an ordinary meal into an unforgettable dining experience? At Parks Hospitality Group, we are looking for a warm and enthusiastic Restaurant Server to join our Food & Beverage family. In this highly interactive role, you will be more than an order‑taker—you will be the guide to our menu and the creator of positive dining memories. If you bring a genuine smile, a helpful attitude, and a love for making people feel cared for, you will thrive on our service team. The position is located at Embassy Suites, 192 Haywood St., Asheville, NC 28805. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Responsibilities

• Greet guests warmly and create a welcoming dining experience.
• Present menus, take accurate orders, and provide tailored recommendations.
• Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
• Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
• Respond knowledgeably to guest inquiries about menu items and dietary needs.
• Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
• Clear and reset tables efficiently to maintain cleanliness and organization.
• Handle guest feedback professionally and escalate concerns to management if needed.
• Assist with opening and closing duties, including dining area setup and workstation cleaning.

Requirements

• High school diploma or equivalent.
• At least 1 year of restaurant serving experience.

Skills

• Excellent customer service and interpersonal skills.
• Ability to remain calm and professional in high‑pressure situations.
• Strong communication skills, both verbal and written.
• Ability to work effectively as part of a team.

Schedule

Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Benefits

• Immediate medical and dental benefits starting on your very first day for full‑time team members.
• Paid time off (PTO) for all team members.
• Performance incentives: earn an extra $50–$150+ per month.
• Cash awards for quarterly and/or annual performance ($250‑$500).
• Heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

Pay

$7.25/hour plus tip pool