Server Repair Engineering Technician 1

About the Role

CSAT Solutions is seeking a Server Repair Engineering Technician 1 to support engineers in developing, validating, and implementing repair processes for AI server assemblies, circuit boards, and related components.

Responsibilities

• Performs approved component and assembly repairs using documented procedures and engineering direction.
• Troubleshoots repair issues involving connectors, power circuits, cables, and other server components.
• Assists with soldering, component replacement, and board rework within established training and qualification requirements.
• Uses schematics, engineering drawings, work instructions, and diagnostic results to support repair activities.
• Understands server test sequences, prerequisites, and expected results to support repair verification.
• Runs approved diagnostics and reviews logs, error codes, and test results to confirm that repairs resolve the reported failure.
• Troubleshoots basic BIOS, driver, firmware, and software configuration issues using documented procedures.
• Reviews basic Bash scripts to identify test execution issues during repair verification and reports unresolved problems to engineers.
• Installs approved drivers and BIOS/firmware updates according to documented procedures.
• Operates basic inspection and measurement equipment, including microscopes, digital multimeters, and other approved tools.
• Verifies repair workmanship and performs approved post-repair inspection and functional testing to confirm that repairs resolve the reported failure.
• Documents repair actions, replaced components, measurements, and validation results in the appropriate tracking systems.
• Assists engineers with evaluating repair tools, fixtures, materials, and process improvements.
• Supports new product introduction readiness, work instruction development, and technician training.
• Maintains repair tools and workstations while following ESD, 5S, and applicable safety requirements.
• Responsible for meeting ISO 9001 and/or other quality system requirements in their department.
• May perform other duties as assigned.

Qualifications

• Associate degree in electronics, engineering technology, or a related field, or equivalent coursework toward a B.S. in engineering or a related field preferred.
• One year or more of relevant experience in electronics repair, manufacturing, or technical support.
• Basic troubleshooting and diagnostics experience with computer hardware, server assemblies, or electronic components.
• Basic understanding of electronic components, circuits, engineering drawings, and schematics.
• Experience with soldering, component replacement, and electronic assembly rework preferred.
• Familiarity with server hardware and approved diagnostic tools required.
• Familiarity with Linux/Ubuntu environments required.
• Familiarity with BIOS configuration, driver installation, and software configuration required.
• Familiarity with installing approved BIOS and firmware updates according to documented procedures required.
• Ability to read basic Bash scripts and identify potential test execution issues required.
• Familiarity with diagnostic log interpretation, error codes, and test results required.
• Familiarity with digital multimeters, microscopes, and ESD practices.
• Email and written communication skills with basic Excel knowledge.
• Proficient English abilities required.
• Familiarity with continuous improvement methods preferred.
• Strong attention to detail and excellent time-management skills.
• Ability to follow documented procedures, standards, and policies.
• Must be able to work in a fast-paced team environment with general supervision.

Working Conditions

• Warehouse environment that may not be climate-controlled.
• Use of small hand tools, soldering equipment, and inspection instruments.
• Frequent standing, walking, and sitting.
• Close visual inspection and handling of small electronic components.
• Occasional lifting/carrying and pushing/pulling up to 50 lbs.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO)

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.