Server - PRN

About the role

The Server position at MBK Senior Living is dedicated to enhancing the dining experience for residents, family members, and visitors. This role requires a combination of customer service excellence, attention to detail, and a passion for hospitality.

Responsibilities

• Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result
• Assist residents with meal/menu selections as necessary or requested
• Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.)
• Review residents dietary needs, as outlined by Supervisor
• Track resident attendance at meals, and provide that information in a timely manner to the appropriate person
• Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable
• Avoid cleaning and sanitizing the dining area
• Display tact and friendliness when dealing with residents, Team Members, and guests
• Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards
• Serve, clean, reset tables, return dishes to kitchen
• Clean and set up of all dining and food service areas including stocking of condiments pulling old items and restocking as necessary (sugars, salt/pepper, ketchups, etc.)
• Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience
• Report any safety or equipment issues to Supervisor
• Other duties as assigned or directed by Supervisors or designee of the Executive Director

Requirements

• Exposure to restaurant operations or the ability to learn
• Age over 18 years or have proper work permit and authorization documentation
• Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
• Basic counting skills as required by the position (tracking meals/residents, etc.)
• Good communication skills including the ability to speak, write, understand, and read English
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.)
• Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible
• Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public
• Complete the dining room training course with CCG
• Maintain all state specific regulatory requirements

Physical Demands

• Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion
• Able to move intermittently throughout the work day and throughout the community
• Able to lift/carry 40+ lbs., push and pull carts as necessary

Benefits

MBK Senior Living offers a comprehensive benefits package including Medical, Dental, Vision, and 401(k) matching up to 4%. Additionally, we provide Childcare and Eldercare assistance, Flexible Spending Accounts, and Team Member discounts on Health and Wellness resources. We also offer Professional Development, Training, and Personal Coaching through our Mentor, Buddy, and Executive Director in Training Programs.

Pay and Schedule

Pay: $18 - $19
Schedule: PRN

Qualifications

MBK Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities.

Regulatory Disclosures

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.

Equal Opportunity Employer

MBK Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities.