Server positions at LexLive
LexLive · Lexington, KY · 4 wk ago
Customer ServiceFull-time
Job Requirements
- Must be 18 years of age or older
- All education levels considered
- Previous experience preferred, but not required
- Basic math and computer skills
- A positive attitude and ability to work well with other team members
- Able to stay calm and make good decisions under pressure
- Able to perform high-quality work while unsupervised
- Excellent guest service and communication skills
- Strong task and time management abilities
- Able to stand, walk, lift, twist and bend on a regular basis for long periods of time with reasonable accommodations
- Physical ability to perform cleaning tasks, serving and lifting up to 50lbs with reasonable accommodations
Availability
LexLive is an entertainment venue open 365 days a year and will be busiest on nights, weekends and holidays. All employees are expected to be available to work most nights, weekends and holidays.
General Duties
- Deliver exemplary guest service to each guest throughout their visit
- Be a team player and display willingness and ability to assist when needed throughout the location
- Maintain the highest level of cleanliness in your assigned work areas throughout shift (sweep, mop, clean tables etc)
- Assist in creating a fun guest experience through friendly interactions while maintaining professional and appropriate behavior
- Maintain excellent service while abiding by all business, health and safety guidelines, even during busy and distracting periods
- Proactively identify and assist guests who may need assistance
- Maintain excellent personal and professional cleanliness and hygiene
- Ensure equipment and fixtures are in complete working order. Report any broken equipment or potential safety hazards to management immediately
- Be aware of your surroundings at all times and immediately report any concerns regarding personal or guest safety to management
- Complete all assigned side work, including on-going side work and specific cleaning assignments
- Abide by all appropriate health guidelines to ensure the health and safety of yourself, the public and the LexLive team
SERVER
- Takes orders for drinks and food in the bowling area / dining room / bar / lounge areas and processes guest orders in a quick and efficient manner
- Knowledgeable about the food menu, craft beer and bourbon