Server - Pool Lounge

About the role

Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in the pipeline, across 30 countries worldwide. The Fairmont New Orleans, located in the heart of downtown, will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive city views, over 19,000 square feet of function space, and a 10,000‑square‑foot spa. Situated near the historic French Quarter, the property is destined to become an illustrious destination in the Central Business District.

Responsibilities

• Consistently provide warm, professional, engaging, and personalized poolside service.
• Welcome guests and establish a genuine connection from the beginning of their experience.
• Maintain complete knowledge of Pool Lounge policies, procedures, service standards, menus, and beverage offerings.
• Maintain detailed knowledge of cocktails, spirits, wine, beer, coffee, specialty beverages, and non‑al