Server PO

Located in the picturesque town of Washington, Virginia—30 minutes from Culpeper, Front Royal, and Warrenton, 40 minutes from Gainesville and Stephens City, and just over an hour from Reston and Loudoun County—Patty O's Café & Bakery is a new restaurant by Patrick O'Connell, the award-winning chef and proprietor of The Inn at Little Washington. Slated to open in the fall of 2021, Patty O's will feature American classics inspired by Chef O'Connell's childhood, magical dream-like murals, handcrafted cocktails, wine, beer, and a grab-and-go bakery of delightful French-inspired pastries.

Benefits

• Health, vision, and dental insurance (full-time employees)
• Paid time off (full-time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Advancement potential
• Flexible schedules
• Employee appreciation events
• Complimentary uniforms
• Delicious family meals daily prepared by the chefs
• Referral bonuses
• Competitive pay

Responsibilities

• Participate in daily Front of House operations to deliver a casual, comfortable yet sophisticated experience to all guests
• Maintain all aspects of the service areas and dining room
• Execute the mechanics and standards of service
• Maintain organized workstations during service
• Demonstrate knowledge of basic dining room standards and etiquette
• Apply time-management and order-of-operation skills
• Confidently speak about The Inn at Little Washington
• Demonstrate extensive beverage knowledge, including BTGs, house cocktails, and beer
• Possess extensive knowledge of all food items on the menu
• Exhibit anticipatory service
• Understand entry-level resort-suite functions
• Fully understand all billing requirements, including splitting checks, discounts, room charges, and transferring checks
• Execute tableside Caesar Salad presentation
• Regularly update guest profiles in Tock to build the database
• Enter orders correctly and efficiently
• Be directly responsible for the section before and during service
• Communicate guest needs to the kitchen
• Knowledge of The Forbes 5-Star standards

Requirements

• Excellent communication skills
• Must be at least 18 years of age
• Must be well-groomed and well-presented
• Must have reliable transportation

Qualifications

• Desirable:
  • Familiarity with Forbes Standards
  • Prior fine dining experience
  • Intermediate wine knowledge
  • Ability to communicate in a language other than English, preferably Spanish or French
  • Certification in alcohol awareness program
  • Certification in CPR
  • Prior experience with Resortsuite and Tock
  • Advanced wine knowledge

Skills

• Ability to communicate in English both orally and in writing
• Strong interpersonal communication skills (verbal and written)
• Must always be organized and maintain cleanliness of workstation
• Ability to speak using clear and professional language
• Ability to multi-task in a fast-paced environment
• Ability to assist guests with questions about the property, history, and surrounding areas

Physical Demands

• Must be able to lift 30+ lbs
• Able to stand, bend, and walk for long periods of time
• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing