Server | Part-Time | The Dome

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About The Venue

The Dome is a premier 5,000-capacity indoor-outdoor music hall in Virginia Beach’s Atlantic Park.

Responsibilities

• Greet guests and provide customer service throughout the event.
• Take food and beverage orders and enter them accurately into the POS system.
• Serve food and beverages according to venue procedures.
• Process cash and credit card transactions accurately.
• Verify identification when serving alcoholic beverages and follow all alcohol service requirements.
• Maintain knowledge of menu items, beverage options, pricing, and available products.
• Monitor guests and follow responsible alcohol service procedures.
• Keep tables, service stations, and assigned areas clean and organized.
• Restock supplies as needed throughout the event.
• Communicate with bartenders, barbacks, kitchen staff, supervisors, and other team members to support service.
• Respond to guest questions and concerns and involve a supervisor when needed.
• Follow food safety, sanitation, and workplace safety requirements.
• Follow company policies and venue procedures.
• Assist with opening, closing, and event setup or breakdown as needed.
• Perform other duties as assigned.

Qualifications

• Previous serving, restaurant, bar, hospitality, or event experience preferred but not required.
• Must meet all state and local age requirements for serving alcoholic beverages.
• Ability to provide customer service in a fast-paced environment.
• Ability to communicate with guests, coworkers, and management.
• Ability to accurately handle cash, credit card transactions, and guest orders.
• Must be able to stand and walk for extended periods during events.
• Ability to lift, carry, and move items associated with food and beverage service.
• Must be available to work a flexible schedule based on events, including nights, weekends, and holidays.
• Ability to work as part of a team and follow instructions from the supervisors.
• Must obtain and maintain a valid alcohol compliance certification (e.g., TABC, TIPS, ServSafe Alcohol, or other state-approved certification) before working any scheduled events.

Benefits

• 401(k) Savings Plan
• 401(k) matching

Pay

This role pays an hourly rate of $10.00 and is tip eligible.