Server - Part Time

About the role

The Taproom experience serves as an extension of our connection with consumers. We view these experiences as special, unique, and a critical part of how consumers interact with our brand. We wish for them to leave with stories of their own to share with others, and that comes from having a beer, participating in a non-profit event, attending a live band performance, or simply celebrating and enjoying our vibe with friends and family. Through thorough knowledge of the Lagunitas menu and handcrafted beers, this position creates a positive, friendly guest interaction by providing exceptional service and hospitality.

Responsibilities

• Greets guests in an enthusiastic and friendly manner.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Serves alcoholic beverages in an appropriate manner consistent with Lagunitas policies and procedures; following all applicable local, state, and federal regulations.
• Maintain thorough, up-to-date knowledge of beer styles and food menu.
• Takes food and beer orders; providing recommendations upon inquiry.
• Maintain constant communication with bartenders, food runners, and bussers to ensure efficient pub procedures.
• Constant interaction with guests to ensure satisfaction with food, drinks and service.
• Utilizes pub POS system to process guests’ payment transactions.
• Follow company cash handling procedures; accountable for all daily transactions.
• Respond to guest complaints in a professional manner, escalating issues to management or security as needed.
• Responsible for constant sanitation, organization, and proper food handling.
• Other duties and projects as assigned.

Requirements

• Must be at least 21 years of age.
• Prior service experience in a high volume restaurant or pub required.
• Thrives in fast paced environment; willing to work flexible schedule, including weekends/holidays/overtime.
• Able to demonstrate integrity, mature judgment in handling all matters.
• Excellent organization and problem solving skills; works well under pressure.
• Outgoing personality, positive attitude and strong verbal communication skills.
• Team work ethic.
• Basic math skills to handle cash, give change and balance cash drawer accurately at the end of shift.
• Willing to obtain Lead Certificate, Food Handler Certificate, Beer Server Cicerone Training upon hire.
• General knowledge of craft beer is desired.

Physical Demands

• Majority of the shift is spent standing, carrying, bending, stretching, stooping, pulling and pushing.
• Ability to lift and carry up to 60 pounds.
• Environment is primarily indoors/outdoors and may involve noise and temperature changes.

Benefits

• Four free cases of Lagunitas beverages a month & 50% off food and merch.
• Pet Insurance – Keep your dogs and cats covered!
• Employee Assistance Program – 5 free counseling consultations and more.

Pay

Starting at $19/hr, paid every other Friday.

Schedule

• Fridays & Saturdays.
• May also include Thursday, Sundays, and special events.