Server- Part Time

About the Role

The Server delivers a high-quality culinary experience for our residents in a positive, friendly, and efficient manner. This position acts as a liaison between residents and cooks, ensuring effective communication and maintaining professionalism and respect at all times. Servers build fulfilling relationships with residents by understanding and appreciating their specific dining preferences. The Culinary Department prioritizes delivering a memorable dining experience in a warm and inviting environment, recognizing that meals are a crucial part of every resident’s day.

Responsibilities

• Serve meals according to resident restrictions, seating location, and drink preferences.
• Serve residents drinks, appetizers (soups/salad), entrees, and dessert.
• Interact with residents and associates in a friendly manner to ensure a positive meal experience.
• Accommodate special requests from residents (e.g., condiments, half orders, or different items).
• Listen closely to residents and culinary associates to minimize errors and exceed expectations.
• Review and be familiar with residents’ dining restrictions.
• Clear and reset tables between meal services.
• Maintain cleanliness in kitchen areas (e.g., garbage, counters) and the dining room (e.g., removing dirty dishes, cleaning tables and chairs).
• Uphold high standards of personal and dining area cleanliness, sanitation, and safety (e.g., washing hands, changing gloves).
• Assist with additional duties as assigned by the Dining Room Supervisor.
• Demonstrate regular attendance, punctuality, and dependability for all scheduled shifts.
• Support team goals by assisting co-workers, welcoming new associates and residents, and prioritizing the best interests of residents and associates.

Requirements

• Prior serving and/or restaurant experience in the hospitality industry preferred.
• Working knowledge of dining etiquette.
• Knowledge of proper food service sanitation techniques.
• Personable and outgoing demeanor.

Competencies

• Customer Focused: Dedicated to meeting and exceeding customer needs by establishing and maintaining effective relationships, gaining trust, and respect.
• Strong Communication Skills: Clearly and accurately conveys information verbally and in writing to engage the audience and ensure understanding and retention.
• Patience: Works hard to understand people and processes before making judgments, listens carefully, and follows established processes without taking shortcuts.
• Detail Oriented: Pays attention to small details, values gathering all relevant information, and understands the importance of all aspects of a task.

Physical Requirements

• Constant use of manual dexterity, auditory and visual skills, and gross motor skills.
• Frequent use of bi-manual dexterity and fine motor skills.
• Ability to follow written and oral instructions and procedures.
• Ability to reach, bend, twist, squat, kneel, push, and pull.
• Ability to lift and carry up to 50 pounds.
• Ability to perform repetitive movements, including simple grasping, pushing, pulling, and fine manipulation.
• Occasional sitting, with constant walking and standing.