Server - Part Time
Hershey Entertainment & Resorts Company · Hershey, PA · 2 mo ago
On-siteManagementPart-time
About the role
This position is responsible for anticipating and providing for guests' needs in the timely service of their dining experience while delivering the Art of Hospitality with a positive and friendly attitude using your own style and personality. As a Part-Time Team Member, you will enjoy perks like free admission and parking to Hersheypark, discounts on food and shopping, and more as soon as you receive your Employee ID.
Responsibilities
- Take food and drink orders from customers accurately and with a positive attitude.
- Work within the Department of Agriculture Regulations to ensure food safety is being met.
- Identify potential issues before they reach the customer.
- Maintain knowledge of the food and beverage menu to answer guest questions and make recommendations as needed.
- Monitor assigned tables and check in on guests to ensure they are enjoying their meals; take action to correct any problems.
- Adhere to all alcohol rules and guidelines as taught by RAMP; ensure a safe and enjoyable experience for guests.
- Maintain dining room cleanliness, table manicuring, and overall dining room housekeeping.
- Engage with customers in a friendly manner while anticipating their needs.
- Complete payment of all guest checks and finalize all financial transactions.
- Perform side work, set up, and closing duties as assigned.
Requirements
- Must be at least 18 years of age or older.
- Must obtain RAMP certification.
Skills
- Strong interpersonal skills to verbally communicate in a positive manner with co-workers, guests, and the general public.
- Able to read, write, and perform addition/subtraction calculations.
- Able to remember abbreviations and menu items.
Schedule
Flexible schedule is required, including days, evenings, split shifts, weekends, and holidays.
Physical Demands
- Walking and standing for most of the shift; stooping, bending, pushing, and lifting up to 25 pounds.
- Working outdoors.
- Able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid potential hazards.
- Able to hear in one or both ears so that verbal communication can be received, understood, and acted upon.
- Use of fingers and hands to write, use POS register, slice, chop, and operate equipment; distinguish between sharp/dull and hot/cold.
- Able to bend, handle, carry, lift, reach, wipe, climb, and stoop.
- Able to walk and stand for up to 8 hours.
- Proper footwear must be provided by the employee.
Benefits
- Free admission and parking to Hersheypark.
- Discounts on food and shopping.