Server- Mulligans at the Bluffs

Essential Job Duties And Responsibilities

• Interact with guests, take orders, and serve food and drinks
• Act as a representative of Mulligan's excellent customer service standards
• Assess guest needs and preferences to make recommendations
• Seat guests in the outdoor patio, ensuring a smooth flow for the kitchen staff
• Check the guest's identification and confirm it meets the legal drinking age
• Perform inventory control on all food and beverage items
• Stay guest-focused and nurture an excellent guest experience
• Comply with all food and beverage regulations
• Keep areas clean and tidy
• Credit card handling
• Manage the Toast POS system in both the front of the house and the back of the house
• Troubleshoot the Toast POS System
• Resolve golf simulator reservation conflicts
• Communicate effectively with Cooks, Guest Attendants, and Barkeepers
• Adhere to all Alpen Bluffs standard open and close procedures
• Adhere to all Alpen Bluffs Policies and Procedures
• Complete end-of-night cash reconciliations
• Ensure food and drink orders are accurately entered into the restaurant's POS system
• Run sales reports in the POS system
• Ensure all Team Members on duty uphold daily expectations
• Assist with inventory control for all areas of Mulligans at the Bluffs
• Auxiliary with expo services during busy times
• Complete daily business reports

Golf Simulator Responsibilities

• Check in guests for the golf simulators
• Administer golf club rentals
• Ensure the Golf Pro or League Administrator has everything needed for leagues and special events
• Start up, shut down, and troubleshoot the golf simulators

Requirements

• Proven experience as a restaurant server
• Excellent knowledge of both front-of-house and back-of-house operations
• Foodservice knowledge
• Computer Literacy
• Positive attitude and excellent communication skills
• Ability to keep the entire establishment organized, stocked, and clean
• Relevant training certifications (TIPS and ServSafe preferred)
• Comfortably handling payments from guests
• Demonstrated leadership skills
• Availability to work nights up to 1 am EST and weekend days

Physical Demands

• Stand for long periods of time
• Walk for long periods of time
• Sit; use hands to finger, handle or feel; reach with hands and arm
• Frequently required to balance; stoop, kneel, crouch, or crawl
• Talk or hear
• Occasionally lift and/or move up to 50 pounds

Company Information

Alpen Bluffs Outdoor Resort is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Alpen Bluffs Outdoor Resort will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.