SERVER-MARTINI

About the role

We are Great People Delivering Genuine Hospitality.

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

We believe in putting our Associates first! Our Associates come to work with a positive attitude, creative mindset, and a team mentality. It is the responsibility of our servers to make raving fans of our guests and each other. This requires thorough product knowledge (food, wine, and liquor) and proficient in service procedures.

Responsibilities

• Reports to work on time as indicated on the work schedule.
• Uniform meets restaurant requirements and is maintained and cleaned.
• Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards.
• Answers guests' questions about the restaurant.
• Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed.
• Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurant.
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.