Server - JOEY Woodland Hills

About the role

This is about YOU. Your passion, purpose, and potential. When you join the JOEY team, you can expect a warm, inclusive and creative environment. We are committed to training, educating, and empowering our people, and we live by our culture of People Development. JOEY Restaurants is all about opportunity and our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).

Responsibilities

• Provide guests with friendly and attentive service throughout their dining experience.
• Show them what Iconic Hospitality means!
• Aid guests with navigating our menu options.
• Utilize your extensive menu knowledge to recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs.
• Ensure timely and accurate input of orders in the point-of-sale system.
• Maintain and assist with the delivery of guest beverage and food orders.
• Prepare final guest checks in a timely manner and run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Requirements

• 1-3+ years customer service experience (If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Thrive in a dynamic, fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Qualifications

• Successful employees at JOEY are genuine, warm, and caring.
• Value honesty and conduct themselves with integrity.
• Comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• Natural problem solvers with an insatiable desire to positively impact individual and team execution.
• Passionate about quality and professionalism.
• Exceptional relationship building and communication skills.
• Encourage healthy and supportive competition within their team.
• Exude confidence, humility, and respect.
• Take pride in presenting a professional appearance and demeanor.

Skills

• Customer service skills
• Menu knowledge
• Point-of-sale system proficiency
• Safety protocols

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Paid sick leave.
• Referral bonus program.
• Sales competitions and rewards.

Pay

$18.42 per hour. This position is eligible for tips.

Schedule

Paid sick leave.